Building Culture

This comprehensive course designed in Articulate Storyline 360 focuses on developing emotional intelligence skills tailored specifically for hotel managers. Emotional intelligence (EQ) is crucial in the hospitality industry, where effective communication, empathy, and understanding guest needs are paramount. The second module focuses on using emotional intelligence to build a thriving work culture. The course uses interactive modules, real-life examples, and practical exercises allowing participants gain valuable insights and tools to excel in their roles as emotionally intelligent hotel managers.